Customer Service Representative

2 days ago


San Marcos, California, United States American Leak Detection Full time

American Leak Detection is seeking a highly skilled and detail-oriented individual to join our team as a Customer Service Representative.

As a key member of our team, you will be responsible for providing exceptional customer service, answering incoming calls, and scheduling appointments.

You will work closely with our service technicians to ensure seamless communication and timely resolution of customer issues.

Key responsibilities include:

  • Responding to customer inquiries and resolving issues in a timely and professional manner
  • Scheduling appointments and coordinating with service technicians
  • Transcribing field reports and maintaining accurate records
  • Providing exceptional customer service and ensuring customer satisfaction

Requirements include:

  • Excellent communication and interpersonal skills
  • Ability to multitask and work in a fast-paced environment
  • Proficiency in typing and data entry
  • High school diploma or equivalent

Preferred qualifications include:

  • Previous customer service experience
  • Phone-related customer service experience

American Leak Detection offers a competitive salary, paid vacation, paid holidays, 401K matching, and health insurance. If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply.



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