Customer Service Representative

4 weeks ago


San Marcos, California, United States Trifunovic Insurance and Financial Services - State Farm Agent Full time

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our State Farm Agent team, you will play a vital role in generating exceptional client experiences that drive the growth of our successful insurance agency.

Your attention to detail, excellent communication skills, and desire to help people make you an ideal fit for this role. You will have the opportunity to enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Key Responsibilities:

  • Establish and maintain strong customer relationships
  • Provide prompt, accurate, and friendly customer service
  • Use a customer-focused approach to educate customers about insurance options
  • Efficiently meet customer needs while promoting business development

What We Offer:

  • Hourly pay plus commission/bonus
  • Growth potential and opportunity for advancement within the office
  • Paid time off (vacation and personal/sick days)
  • Health benefits
  • Valuable career-building experience

About Our Agency:

Our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We provide insurance and financial services, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, Health Insurance, and Renters Insurance.

We are a growth-oriented agency with a team of highly motivated individuals. If you're willing to work hard and expect results from yourself and those around you, we want to meet you and discuss our career opportunity.



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