Senior Customer Service Representative

7 days ago


Ocala, Florida, United States Skyzone Ocala Full time
About Sky Zone Ocala

Sky Zone Ocala is the world's first indoor trampoline park, providing a unique and exciting entertainment experience for people of all ages. We are committed to delivering exceptional customer service and creating a fun and welcoming environment for our guests.

Job Summary:
We are seeking an experienced and customer-focused Operations Manager to join our team. The successful candidate will have a minimum of 1 year of customer service experience and be able to work independently with minimal supervision. You will be responsible for overseeing the day-to-day operations of the facility, including managing staff, maintaining safety protocols, and resolving customer complaints.

Key Responsibilities:
  • Manage and supervise staff members
  • Maintain a clean and safe working environment
  • Resolves customer complaints and concerns
  • Maintain accurate records and reports


Estimated Salary: $18.50 - $20.50 per hour.

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