Customer Service Representative

3 weeks ago


Ocala, Florida, United States Sam's Club Full time
Job Overview: As a Customer Service Representative at Sam's Club, you will play a crucial role in providing exceptional service to our members. With a focus on ensuring their satisfaction, you will be the face of our organization and contribute to creating a positive shopping experience.

We are seeking friendly and enthusiastic individuals who can thrive in a fast-paced environment and provide assistance with purchasing decisions, locate merchandise, and resolve member issues. If you have excellent communication skills, a strong work ethic, and a passion for delivering outstanding customer service, we encourage you to apply.

Responsibilities:
  • Maintain a clean and organized store environment, including sweeping and zoning the area
  • Process member purchases and assist with transactions using registers or self-checkout areas
  • Provide guidance and support to members regarding member self-service technology

Requirements:
  • Cash handling and operating front-end equipment experience
  • Excellent customer service and communication skills
  • Ability to multitask and prioritize tasks effectively

Benefits:
  • Competitive hourly wage range: $16.00 - $23.00
  • Premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances
  • Comprehensive benefits package, including medical, vision, and dental coverage
  • 401(k), stock purchase, and company-paid life insurance
  • PTO, parental leave, family care leave, bereavement, jury duty, and voting benefits


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