Customer Service Representative

3 days ago


Ocala, Florida, United States HF Foods Group Inc Full time
Job Description

At HF Foods Group Inc., we are seeking a skilled Customer Service Representative to join our team. As a key member of our logistics department, you will be responsible for providing exceptional customer service and support to our clients.

About the Role

The ideal candidate will have proven experience in customer-facing roles, with excellent communication and problem-solving skills. You will work closely with our drivers and warehouse teams to ensure seamless delivery operations and provide timely resolution to any issues that may arise.

Key Responsibilities:
  • Loading and unloading company products from vehicles
  • Assisting drivers to find delivery locations and ensuring accurate delivery records are maintained
  • Compiling and reporting on delivery-related data and statistics
  • Providing effective communication with clients and customers to resolve complaints and issues
Requirements
  • High school diploma or equivalent required
  • Proven customer service experience preferred
  • Ability to work in a fast-paced environment with minimal supervision
  • Excellent communication and interpersonal skills
Estimated Salary Range: $45,000 - $60,000 per year

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