Customer Service Representative
3 weeks ago
We are a dynamic team at Pilot Company, offering a unique environment where every day is different. Our team members have the opportunity to build a positive and inclusive atmosphere with their colleagues and provide exceptional service to our diverse guests.
Our mission is to make every stop on your career journey – and our guests' journey – a great one.
Career Opportunities
We offer a range of opportunities to work in various roles within our travel centers and restaurants. While we may be hiring for a specific role, we always look to train and offer experience for other roles we have.
Benefits
As a valued member of our team, you can enjoy the following benefits:
- Weekly pay
- 15 cent fuel discount
- Free daily meals
- $10 low-cost health plans (for full-time team members)
- Paid time off
- Family leave
Fair Compensation
We offer a fair compensation package that reflects the demands of the role. As a Customer Service Representative, you can expect an estimated salary between $13.00 - $16.35 per hour, depending on location and performance.
Job Responsibilities
Your key responsibilities as a Customer Service Representative will include:
- Providing fast, friendly, and clean service to our guests
- Maintaining inventory levels
- Operating cash registers efficiently
- Maintaining the overall appearance and cleanliness of the restaurant
- Providing excellent guest service
Requirements
To succeed in this role, you will need:
- Incredible guest service skills and ability to maintain a guest-focused culture
- Ability to complete accurate sales transactions
- Ability to cleanly and safely manage and prep food
- Ability to maintain Arby's processes and policies
- Ability to use computers, telephones, and other equipment as needed
- Ability to work as part of a team
Preferred Qualifications
While not required, having experience in a similar position or being able to work a flexible schedule of nights, days, weekends, and holidays would be beneficial.
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