Customer Service Representative

3 weeks ago


Ocala, Florida, United States Pilot Company Full time
Pilot Company Overview

We are a dynamic team at Pilot Company, offering a unique environment where every day is different. Our team members have the opportunity to build a positive and inclusive atmosphere with their colleagues and provide exceptional service to our diverse guests.

Our mission is to make every stop on your career journey – and our guests' journey – a great one.

Career Opportunities

We offer a range of opportunities to work in various roles within our travel centers and restaurants. While we may be hiring for a specific role, we always look to train and offer experience for other roles we have.

Benefits

As a valued member of our team, you can enjoy the following benefits:
  • Weekly pay
  • 15 cent fuel discount
  • Free daily meals
  • $10 low-cost health plans (for full-time team members)
  • Paid time off
  • Family leave

Fair Compensation

We offer a fair compensation package that reflects the demands of the role. As a Customer Service Representative, you can expect an estimated salary between $13.00 - $16.35 per hour, depending on location and performance.

Job Responsibilities

Your key responsibilities as a Customer Service Representative will include:

  • Providing fast, friendly, and clean service to our guests
  • Maintaining inventory levels
  • Operating cash registers efficiently
  • Maintaining the overall appearance and cleanliness of the restaurant
  • Providing excellent guest service

Requirements

To succeed in this role, you will need:

  • Incredible guest service skills and ability to maintain a guest-focused culture
  • Ability to complete accurate sales transactions
  • Ability to cleanly and safely manage and prep food
  • Ability to maintain Arby's processes and policies
  • Ability to use computers, telephones, and other equipment as needed
  • Ability to work as part of a team

Preferred Qualifications

While not required, having experience in a similar position or being able to work a flexible schedule of nights, days, weekends, and holidays would be beneficial.

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