Web Infrastructure Specialist
2 weeks ago
Must possess TS/SCI with active polygraph.
Working Hours:
Standard Day Hours - Monday to Friday.
PRIMARY DUTIES:
- Installation and Configuration: Set up and configure web server software (e.g., Apache, Nginx, IIS) along with necessary components.
- Maintenance and Upgrades: Regularly apply updates and patches to web servers to maintain security and optimal performance.
- Monitoring and Performance Optimization: Oversee server performance and troubleshoot issues to guarantee high availability and reliability.
- Ensure adherence to Service Level Agreements (SLAs) by proactively identifying and addressing performance bottlenecks and potential problems.
- Security Management: Implement and uphold security protocols to safeguard web servers from threats and vulnerabilities.
- Backup and Recovery: Oversee backup and recovery processes to ensure data integrity and availability in the event of server failure.
- Documentation: Keep precise documentation of configurations, procedures, and policies.
- Collaboration: Collaborate closely with development and IT teams to facilitate web application deployments and ensure seamless operations.
- User Support: Assist users and developers with web server-related inquiries and issues.
- Ticket-Based Support: Manage and resolve support tickets promptly and efficiently, ensuring user satisfaction.
- Customer Service: Deliver exceptional customer service by effectively communicating with users and stakeholders, addressing their concerns, and providing solutions.
- Automation and Scripting: Create and maintain automation scripts to enhance server management tasks.
- Compliance: Ensure that web server operations align with organizational policies and industry standards, including compliance with DISA (Defense Information Systems Agency) standards and guidelines.
EDUCATIONAL REQUIREMENTS:
High School/GED with 19 years of experience, OR
Bachelor's Degree with 14 years of experience.
***IAT Level 2 Certification
ESSENTIAL SKILLS:
- Experience with cloud platforms (e.g., AWS, Azure, Google Cloud).
- Familiarity with containerization and orchestration tools (e.g., Docker, Kubernetes).
- Experience with monitoring tools and performance optimization.
- Understanding of CI/CD pipelines and DevOps methodologies.
- Knowledge of database management systems (e.g., MySQL, PostgreSQL).
- Proficiency in configuration management tools (e.g., Ansible, Puppet, Chef).
- Strong skills in scripting languages (e.g., Bash, Python, PowerShell).
- Relevant certifications such as AWS Certified SysOps Administrator, Red Hat System Administrator (RHSA).
- Microsoft Certified: Azure Administrator Associate.
- Thorough understanding of network protocols, DNS, SSL/TLS, and web security practices.
Comprehensive Benefits Package:
Includes a 6% 401K Match, Tuition/Certification Reimbursement, and a Great Referral Bonus Program.
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