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Client Services Administrator

2 months ago


San Antonio, Texas, United States Hair Club Full time

Client Services Administrator - San Antonio

Job Category: Field - Administrative Requisition Number: FRONT002658

Job Overview

A Day in the Life of a Client Services Administrator:

In this role, you will oversee the administrative and operational support functions of the center, ensuring seamless activities throughout the day.

Your responsibilities will include:

  • Facilitating the flow of new clients and current members.
  • Communicating essential information across various departments.
  • Managing all scheduling tasks and ensuring the delivery of an exceptional client experience.

What You Will Need:

  • A minimum of 2 years of experience in administrative support and customer service.
  • Expertise in managing scheduling activities, including appointment bookings and confirmations.
  • Proficiency in inventory management, including ordering and collections.
  • Strong persuasive skills for promoting services.
  • Adept at building trust and maintaining robust relationships with clients and team members.
  • A genuine passion for assisting others, demonstrating care and empathy.
  • Ability to work autonomously and adapt to evolving business needs.
  • A commitment to continuous improvement and a desire to learn new skills.
  • Excellent active listening abilities.
  • Bilingual proficiency in English and Spanish is advantageous.

Benefits and Perks:

We offer attractive working hours: Tuesday through Saturday, with Sundays and Mondays off. Our facilities are closed on most major holidays.

Enjoy the best benefits in the industry, including:

  • Paid time off (PTO)
  • Comprehensive benefits package (medical, dental, life insurance, and more)
  • 401(k) retirement savings plan with company match
  • Tuition reimbursement
  • Company-sponsored training
  • Numerous opportunities for professional growth and advancement

Skills:

Ability to Make an Impact: Motivated by the opportunity to contribute to the success of the organization.

Education:

Required: High School diploma or equivalent.

Experience:

Required: 2+ years of experience in administrative support and customer service.