Jira Lead Administrator

3 weeks ago

San Antonio, Texas, United States Contact Government Services, LLC Full time
Job Title: Jira Lead Administrator

About the Role:
Contact Government Services, LLC is seeking a talented Jira Lead Administrator to join our growing team of technology and software consulting professionals. As a Jira Lead Administrator, you will be responsible for driving transformation in the federal IT domain by developing executable strategies, implementing new technologies, and streamlining processes to improve the delivery of mission value delivery through new practices and tools.

Key Responsibilities:
  • Create custom projects in Atlassian tool suite for complex workflows to meet business needs.
  • Provide advanced configuration of the Atlassian suite of tools to promote CI/CD.
  • Develop and maintain Jira and Confluence collaboration sites (e.g., Kanban boards, Scrum boards, documentation pages, etc.).
  • Analyze, research, manage, and implement integrated Atlassian tools, plugins, and applications.
  • Interface with various diverse stakeholders as a liaison and trusted advisor.
  • Help define how information systems may be upgraded or replaced.
  • Gather requirements for business processes, and determine ways to optimize.

Requirements:
  • 7 years' experience in systems analysis and design of information systems programs.
  • 3 years' experience with Jira and Confluence administration.
  • 3+ years' experience of Bamboo and Bitbucket experience.
  • An advanced degree in an appropriate field with an additional three years of relevant experience.
  • Knowledge of Agile and principles and applied best practices required.
  • Excellent communications skills, both written and verbal, are required.
  • Must successfully complete a stringent Background Investigation and obtain the required Government Security Clearance (moderate risk public trust).
  • Atlassian certified Jira Administrator preferred.
  • Working knowledge of Networking, DNS, Databases, APIs, SAML, and Akamai.
  • Consulting in a Federal agency, especially within DHS.
  • Ability to write custom JQL (Jira Query Language), a plus.
  • Experience with Federal Systems Engineering Life Cycles (SELC) and Software Development Life Cycles (SDLC).

Preferred Qualifications:
  • Experience with Government software development policies and procedures.
  • Client-facing communication experience.
  • Federal Agency issued security clearance.

About Contact Government Services, LLC:
Contact Government Services, LLC is an Equal Opportunity Employer. We strive to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our clients' specific needs. We are committed to solving the most challenging and dynamic problems. We value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees, and we offer a comprehensive benefits package, including Health, Dental, and Vision, Life Insurance, 401k, Flexible Spending Account (Health, Dependent Care, and Commuter), Paid Time Off and Observance of State/Federal Holidays.

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