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IT Support Specialist
1 week ago
Become a vital part of the IT team at a prestigious global law firm. We are looking for a dedicated full-time onsite IT Support Specialist. This role provides a unique opportunity to collaborate with various professionals under the guidance of the End User Computing Manager.
The firm serves a diverse clientele, including both Fortune 500 companies and innovative startups. In this position, you will deliver exceptional, user-focused support, ensuring prompt and effective technical assistance both in-person and remotely. You will acquire in-depth knowledge in software applications, user training, and the support of conferencing systems, desktops, printers, and more.
Essential Skills & Experience
- 8+ Years of Relevant Experience
- Technical Expertise: Proficient in testing and troubleshooting PCs, phones, and laptops
- Customer Service Abilities: Strong verbal communication skills and the capacity to foster positive relationships with end users.
- Configuration and Maintenance: Skilled in setting up and maintaining desktops, laptops, tablets, smartphones, printers, and video/audio conferencing systems.
- Prior Experience in Technical Support within Legal or Professional Services
Work Distribution
- 70% Hands-on Technical Engagement
- 30% Collaborative Team Efforts
You will enjoy the following benefits:
- Comprehensive Medical, Dental, and Vision Coverage
- Paid Time Off
- Equity Options
Posted by: Motion Recruitment
Specialization: Network Engineering
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