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Medical Assistant Team Lead

2 months ago

Detroit, Michigan, United States MedMatch Full time

Job Summary:

The Medical Assistant Supervisor will oversee the clinical staff, including medical assistants and front desk receptionists, and also work hands-on as a Medical Assistant. This role requires a blend of management and direct patient care to maintain the highest medical standards.

Key Responsibilities:

  • Leadership and Management: Collaborate with internal stakeholders to set goals for financial performance, clinical quality, service excellence, patient-centered priorities, and employee satisfaction.
  • Patient Care: Provide patient care and work hands-on as a Medical Assistant.
  • Process Improvement: Look for opportunities to improve business processes, patient care quality, and patient satisfaction.
  • Staff Management: Manage clinical staff and monitor their performance, ensuring they are completing tasks correctly and on time.
  • Facilities and Equipment: Monitor and maintain the clinic's facilities and equipment.
  • Regulatory Compliance: Adhere to regulatory agency policies and procedures.
  • Inventory Management: Manage inventory of medical and non-medical items.
  • Confidentiality: Maintain patient confidentiality.

Requirements:

  • Leadership Experience: Previous leadership or supervisory experience is required.
  • Education: High school diploma or equivalent.
  • Certification: Medical Assistant certification.
  • Knowledge and Skills: Knowledge of medical terminology, office procedures, and medical instruments. Strong communication and organizational skills. Ability to prioritize and manage multiple tasks.

Performance Skills:

  • Feedback and Corrective Action: Ability to provide feedback and corrective action when needed.
  • Employee Motivation: Ability to motivate employees and encourage professional growth.
  • Facilities and Equipment Management: Ability to monitor and maintain facilities and equipment.
  • Regulatory Compliance: Ability to adhere to regulatory agency policies and procedures.