Medical Assistant Team Lead

2 weeks ago


Detroit, Michigan, United States American Indian Health and Family Services Full time
Job Summary

We are seeking a highly skilled and bilingual Lead Certified Medical Assistant to join our team at American Indian Health and Family Services. As a key member of our care team, you will be responsible for assisting with leadership responsibilities, patient care, and administrative tasks.

Key Responsibilities
  • Assist with patient care and treatment, including facilitating orientation of new Medical Assistant staff and externs.
  • Monitor Medical Assisting team productivity and coordinate staff schedules to ensure adequate staffing.
  • Assist with immunization coordination, including inventory management and data entry.
  • Respond to patient telephone inquiries and resolve conflicts among team members.
  • Participate in quality improvement activities and monitor departmental opening and closing procedures.
  • Assist with performance evaluations and reporting requirements.
  • Schedule off-site appointments with specialists and provide information and recommendations to the Medical Director and Practice Manager.
Requirements

To be successful in this role, you will need to be proficient in English and Spanish, have excellent communication and leadership skills, and be able to work effectively in a fast-paced environment.

What We Offer

We offer a comprehensive benefit program, including paid holidays, vacation time, health insurance, and a 403(b) retirement plan. We also offer a $500 signing bonus upon completion of a satisfactory evaluation period.



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