Student Services Coordinator

5 days ago


Dallas, Texas, United States Maricopa Community Colleges Full time
Job Summary

Estrella Mountain Community College (EMCC) is seeking a highly organized and detail-oriented Student Services Technician to join our Financial Aid department. This role will provide exceptional customer service, process financial aid applications, and assist with various administrative tasks.

Key Responsibilities
  • Provide financial aid assistance to students and parents in person, via phone, and via email.
  • Process and distribute student-submitted forms, ensuring accuracy and timeliness.
  • Assist with training Federal Work Study (FWS) student employees and process FWS eligibility forms.
  • Manage office supplies, track budgets, and process purchasing requests.
  • Perform other duties as assigned, commensurate with the grade level of the position.
Requirements
  • High school diploma or GED and one year of full-time equivalent clerical, administrative office support, or related experience.
  • Experience performing customer service in a financial aid-related environment.
  • Experience communicating regulations and guidelines.
  • Experience using financial automated systems, such as PeopleSoft or Banner.
Working Conditions

This position requires the ability to work in a fast-paced environment, handle multiple tasks simultaneously, and maintain confidentiality. Some evenings and weekends may be required. The position is currently eligible for limited remote work, as defined by college requirements.



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