Intake Coordinator

2 days ago


Pasadena, Maryland, United States Hospice of the Chesapeake Full time
About the Role

We are seeking a highly skilled and compassionate Intake Coordinator to join our team at Hospice of the Chesapeake. As a key member of our care coordination team, you will play a vital role in bridging access to care for patients and their families.

Key Responsibilities
  • Manage referrals and schedule admissions to ensure timely and efficient care delivery.
  • Coordinate liaison visits and oversee Durable Medical Equipment orders and tracking.
  • Process referrals promptly and ensure adequate support for patient visits.
  • Provide exceptional customer service to patients, families, and referral sources.
  • Collaborate with medical staff and admission nurses to ensure safe and therapeutic care delivery.
Requirements
  • High school diploma or equivalent required; associate degree in a related field preferred.
  • Minimum one year of experience in hospice, home health care, or customer service-related position.
  • Exceptional customer service skills and ability to work effectively in a team environment.
  • Basic computer skills and proficiency in Microsoft Word and Outlook.
What We Offer
  • A rewarding and fulfilling career with a company that values your contributions.
  • Competitive salary and generous paid time off.
  • Educational assistance to pursue professional development and additional certifications.


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