Customer Service Specialist
4 days ago
Job Overview
The Customer Service Specialist will provide exceptional customer service in a retail setting, selling products and services to drive company revenue.
Responsibilities
- Welcome and identify customer needs, providing personalized service to meet their expectations.
- Explain products and services, highlighting features and benefits to enhance the customer experience.
- Maintain inventory levels, ensuring product availability to meet customer demand.
- Process customer orders efficiently, resolving any issues promptly.
- Investigate and resolve customer complaints, demonstrating a commitment to customer satisfaction.
Qualifications
- Previous experience in sales, customer service, or related fields, with a proven track record of success.
- Ability to thrive in a fast-paced environment, adapting to changing circumstances as needed.
- Excellent written and verbal communication skills, with a strong focus on building rapport with customers.
- Strong negotiation skills, with the ability to resolve conflicts effectively.
- Availability to work weekends, providing flexible scheduling as required.
Estimated Salary: $45,000 - $55,000 per year.
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