Customer Service Representative
3 weeks ago
Stamps Super Burgers is a family-owned restaurant that has been serving the community since 1970. Our mission is to provide high-quality food and exceptional customer service while contributing to the growth and development of our staff.
We take pride in being recognized as one of the best burger joints in Jackson by local publications and have been featured nationally for our delicious burgers.
Job DescriptionWe are seeking an experienced Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for providing top-notch customer service, resolving issues, and driving sales growth.
Your primary responsibilities will include:
- Responding to customer inquiries and resolving complaints in a timely and professional manner
- Providing product information and making recommendations to enhance customer experience
- Troubleshooting and resolving product-related issues
Additionally, you will be expected to:
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of our products and services
To succeed in this role, you will need:
- Previous experience in customer-facing roles, preferably in the food industry
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- A positive and professional demeanor
$40,000 - $60,000 per year, depending on experience
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