Insurance Customer Service Representative

7 hours ago


South Bend, Indiana, United States State Farm Insurance Full time

Job Summary

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We are seeking an Insurance Customer Service Representative to join our team at State Farm Insurance. As an Insurance Customer Service Representative, you will be responsible for providing exceptional customer service and ensuring that customers receive accurate and timely information about their insurance policies.

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Key Responsibilities

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  • Assist customers with their insurance needs by providing accurate and timely information">
  • Process policy changes and updates in the system">
  • Handle incoming calls and emails from customers regarding policy inquiries and claims">
  • Collaborate with team members to resolve customer issues and ensure customer satisfaction">
  • Maintain customer records and update information as needed">
  • Provide exceptional customer service by addressing customer concerns and resolving problems in a professional and efficient manner">
  • Stay up-to-date with insurance products and industry trends to effectively assist customers">
  • Follow company policies and procedures to ensure compliance with regulations and guidelines">
  • Meet or exceed performance goals and targets set by the company">
  • Continuously improve knowledge and skills through training and development opportunities">
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About Us

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State Farm Insurance is a leading provider of insurance services, dedicated to helping individuals and families protect their assets and achieve their financial goals.

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What We Offer

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As an Insurance Customer Service Representative, you will enjoy a competitive salary of $45,000 - $60,000 per year, depending on experience, plus comprehensive benefits, including medical, dental, and vision coverage, 401(k) matching, and paid time off.

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How to Apply

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If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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