Customer Service and Sales Professional
6 days ago
The Customer Service Representative will be responsible for communicating with customers via phone and email, responding promptly and professionally, and keeping customers informed on order status, any backorders or issues with POs, and upcoming new products.
Key Responsibilities- Communicate effectively with production, accounting, and logistics personnel to ensure accurate invoicing and timely updates to customers.
- Maintain detailed documentation of customer requirements and shipping information, as well as any customer returns or credits.
To be successful in this role, candidates should have:
- A minimum three years of experience in customer service, with a strong focus on communication and relationship-building skills.
- Basic proficiency in Microsoft Office Suite, including Outlook, Word, Teams, and Excel (sum and sort functions).
- Excellent data entry, communication, and organization skills.
Candidates interested in expanding into sales are also encouraged to apply. The ideal candidate will be comfortable working in a fast-paced environment and will possess excellent problem-solving skills.
About the OpportunityThis is a full-time onsite position located in South Bend, Indiana. The estimated salary for this role is $45,000 - $60,000 per year, based on industry standards and location. This opportunity offers a chance to grow your career in a dynamic and supportive team environment.
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