Information Technology Specialist
2 weeks ago
Tiber Health, Public Benefit is dedicated to addressing the growing demand for healthcare professionals by equipping students with a top-tier, culturally aware education. Our focus is on fostering the professional aspirations of future doctors and psychologists through comprehensive training.
Our institution has a rich history of expanding health sciences education, with campuses committed to preparing students for impactful careers in healthcare.
OUR MISSION
At Tiber Health, our mission is to deliver a world-class, culturally competent education in health sciences to the communities we serve. We emphasize innovative learning environments that prioritize student success, aiming to cultivate ethical practitioners and researchers.
OUR VISION
We aspire to enhance our reputation as a leader in academic and research excellence, focusing on educating diverse populations while tackling global health disparities through our research initiatives.
ABOUT THE ROLE
The IT Specialist plays a crucial role in establishing, overseeing, and resolving issues related to the technology systems that support our operations. This position is vital for ensuring seamless functionality, security, and effective management of IT resources. The IT Specialist serves as the primary resource for addressing technical challenges and maintaining dependable systems.
Key Responsibilities
- System Setup and Management:
- Configuring and installing computer systems, servers, and network devices.
- Monitoring and ensuring network connectivity and internet functionality.
- Maintaining stable operations of all IT systems, including desktops, laptops, and servers.
- Managing network components, such as Microsoft 365/SharePoint, shared directories, user access, security, software, and file services.
- Participating in various IT projects as assigned.
- Troubleshooting and Support:
- Addressing hardware issues in a timely manner.
- Updating system software to ensure it remains current.
- Tracking data and communications within the network.
- Security and Privacy:
- Implementing security measures to protect data.
- Monitoring security certificates and ensuring compliance with standards.
- Safeguarding corporate data privacy.
- Budget and Inventory:
- Managing budget allocations for necessary updates and upgrades.
- Maintaining an inventory of IT equipment, including employee computers.
- Developing and executing an inventory refresh policy and schedule.
- Proficient understanding of relevant operating systems, software, and programming.
- Coding and methodology expertise.
- Cybersecurity and troubleshooting proficiency.
- Analytical thinking and problem-solving capabilities.
- Creativity and resourcefulness.
- Project management and organizational skills.
- Effective communication and teamwork abilities.
- Empathy and adaptability.
- Comprehensive knowledge of business processes.
This position does not entail supervisory responsibilities.
Work Environment
This role is situated in a professional office setting. The position regularly utilizes standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. It involves prolonged periods of sitting at a desk.
Position Type/Expected Days of Work
This is a full-time role. Standard working days are Monday through Friday, with occasional non-standard hours and weekends.
Required Education and Experience
A bachelor's degree from an accredited institution is preferred; a minimum of four years of relevant experience and/or training; or an equivalent combination of education and experience. Experience in a higher education environment is preferred.
Other Duties
This job description is not intended to encompass all activities, duties, or responsibilities required of the employee for this position. Responsibilities may change at any time with or without notice.
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