Patient Experience Specialist
3 days ago
You will be responsible for greeting patients and members, checking them in and out, answering phone calls, managing patient flow, and maintaining accurate records. You will also work collaboratively with other team members to achieve shared goals and objectives. If you're looking for a challenging and rewarding role that allows you to make a real difference in people's lives, we encourage you to apply.
Key Responsibilities:
* Greet patients and members, checking them in and out efficiently
* Answer phone calls and respond to patient inquiries
* Manage patient flow, ensuring a smooth and organized experience
* Maintain accurate records and update patient information as needed
* Work collaboratively with other team members to achieve shared goals and objectives
Requirements:
* High school diploma or equivalent required
* Previous sales or customer service experience preferred
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and adapt to changing priorities
* Strong attention to detail and organizational skills
* Availability to work part-time hours, including weekends
What We Offer:
* Competitive hourly rate: $18-$20 per hour, plus bonuses for meeting sales targets
* Opportunities for professional growth and development within our company
* A dynamic and supportive work environment with a passionate team
* Recognition and rewards for outstanding performance and contributions
About The Joint Chiropractic:
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, we are the nation's largest operator, manager, and franchisor of chiropractic clinics through The Joint Chiropractic network. With over 700 locations nationwide and nearly 11 million patient visits annually, we are a key leader in the chiropractic industry.
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