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Customer Support Specialist

2 months ago


Grand Rapids, Michigan, United States Domino's Franchise Full time
Job Description

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Domino's Franchise team, you will be responsible for providing exceptional customer service and support to our valued customers.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide product information and make recommendations to customers
  • Process customer transactions and handle returns or exchanges
  • Maintain a clean and organized workspace, adhering to health and safety standards

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Basic math skills and accuracy with handling cash and credit transactions
  • Availability to work a variety of shifts, including evenings and weekends

What We Offer:

As a Customer Service Representative with Domino's Franchise, you will enjoy a competitive hourly rate, opportunities for advancement, and a fun and dynamic work environment. If you are a people person with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.