Sales Manager II

5 days ago

Jacksonville, Florida, United States Service Corporation International Full time
Job Summary

We are seeking a highly motivated and experienced Sales Manager II to join our team at Service Corporation International. As a Sales Manager II, you will be responsible for leading a team of sales professionals to achieve sales goals and objectives in the cemetery operations division.

Key Responsibilities
  • Staff Management and Leadership: Meet and exceed established location sales quotas, ensure that sales counselors utilize methods as set forth in training manuals, provide initial and ongoing sales instruction, and manage sales counselors to ensure they meet or exceed customer needs.
  • Market Share: Develop marketing programs that complement the geography, demographics, ethnicity, or religions of the community, analyze and be aware of competitor pricing, and plan and participate in community events to develop prospects and heighten awareness of the location.
  • Expense Management: Review all pre-need contracts and at-need cemetery contracts to ensure compliance with HMIS, state/provincial, and federal laws, approve all discounts offered to customers, and prepare reports that demonstrate compliance with financial controls.
  • Operations Support: Maintain all marketing materials, training manuals, sales equipment, and other sales supplies, ensure that sales programs, incentives, and awards, and sales presentations are budgeted, approved, and conform to company policies, and maintain all sales rooms and offices in a clean and orderly fashion to provide a professional atmosphere for sales counselors and the public.
  • Compliance: Ensure that all sales counselors follow the Code of Conduct and obtain proper licensure, and ensure compliance of sales practices with federal, state/provincial, and local regulations.
Requirements
  • Education: High school or equivalent, Bachelor's degree preferred.
  • Experience: Sales experience not required, sales counselor and sales supervisory experience preferred, experience presenting, training, coaching, and motivating salespeople and sales forces a plus.
  • Licenses: Valid state/province driver's license with good driving record, insurance license as required by state/province law and as prescribed by each state board.
  • Knowledge, Skills, and Abilities: Working knowledge of Windows-based PC environment and MS office applications, knowledge of Customer Relationship Management systems a plus, ability to maintain confidentiality, ability to work beyond standard business hours when necessary to service customers, and ability to set goals for employees that are challenging but achievable.

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