Hotel Room Cleaning Specialist

1 week ago


Myrtle Beach, South Carolina, United States Sea Mist Resorts Full time
JOB TITLE:
Housekeeping Room Attendant at Sea Mist Oceanfront Resort

Reports to:
Housekeeping Supervisors, Assistant Directors of Housekeeping, Director of Housekeeping

The Housekeeping Room Attendant is tasked with ensuring the cleanliness and organization of hotel rooms, adhering to the highest standards of hospitality and guest satisfaction.

QUALIFICATIONS
  • Effective communication skills with guests and team members.
  • Previous experience in housekeeping is advantageous.
  • Availability to work a flexible schedule, including weekends and holidays.
At Sea Mist Oceanfront Resort, we expect our team members to:
  • Exhibit professionalism and warmth in guest interactions.
  • Be well-informed and ready to assist with various tasks.
  • Demonstrate thoughtfulness and a welcoming demeanor towards guests.
  • Show initiative, take responsibility, and strive for excellence.
PERFORMANCE STANDARDS
  • CUSTOMER SERVICE: Uphold service quality standards; address guest inquiries or concerns with professionalism.
  • WORK HABITS: Follow hotel protocols for work practices, appearance, attendance, and punctuality.
  • PERSONAL DEVELOPMENT: Embrace opportunities for skill enhancement and performance improvement.
  • SAFETY AND SECURITY: Remain vigilant to potential hazards, suggest safety improvements, and report risks.
  • ROOM CLEANING: Achieve cleanliness standards, complete tasks timely, and maintain organized supplies.
ESSENTIAL FUNCTIONS
  • Thoroughly clean guest rooms, including making beds, sanitizing bathrooms, dusting, vacuuming, mopping, sweeping, and replenishing amenities.
  • Keep workspaces tidy and well-organized.
  • Report maintenance issues and unsafe conditions promptly.
  • Complete assigned tasks and participate in cross-training.
  • Maintain cleanliness in common areas such as lobbies, restrooms, and stairwells, and attend team meetings.
  • Physical Requirements
  • SITTING: Occasionally.
  • WALKING: Frequently, potentially covering up to two miles daily.
  • Handling housekeeping carts and cleaning outdoor areas.
USE OF SENSES
  • Engage in verbal communication with guests, staff, and the public.
  • Utilize near and far vision, depth perception, and the ability to identify potential hazards and odors.
  • MENTAL REQUIREMENTS
  • Communicate in a professional manner, meet deadlines, cover shifts, manage varied tasks, and adapt to changing priorities.
ENVIRONMENTAL SETTING
  • Adhere to safety protocols and procedures, while being exposed to varying temperatures, noise levels, dust, and cleaning agents.
Sea Mist Oceanfront Resort is an equal opportunity employer - M/F/Vets/Disabled

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