Housekeeping Room Attendant

3 days ago


Myrtle Beach, South Carolina, United States Sea Mist Resorts Full time
Job Overview

The Housekeeping Room Attendant is a vital member of the Sea Mist Resorts team, responsible for ensuring the highest standards of cleanliness and guest satisfaction in our hotel rooms.

Key Responsibilities
  • Clean and stock hotel rooms to meet Sea Mist Resorts' exceptional standards of cleanliness and guest expectations.
  • Report to Housekeeping Supervisors, Assistant Directors of Housekeeping, and the Director of Housekeeping as required.
  • Communicate effectively with guests, public, and other employees to provide excellent customer service.
  • Work flexible schedules, including weekends and holidays, to meet the needs of our guests.
Qualifications and Requirements
  • Ability to communicate effectively with the public and other employees.
  • Prior housekeeping experience is helpful, but not required.
  • Ability to work flexible schedules, including weekends and holidays.
Performance Standards
  • Meet service quality standards that affect guest satisfaction.
  • Respond to guest questions or problems in a timely, professional manner.
  • Meet hotel standards for work procedures, dress, grooming, attendance, and punctuality.
  • Report to work and return from breaks on time.
  • Give advance notice when absence is anticipated.
  • Require typical amount of supervision.
  • Accept work assignments without complaints.
Essential Functions
  • Clean guestrooms, including making beds, cleaning bathrooms, dusting, vacuuming, mopping, sweeping, and replacing amenities.
  • Sweep patios/balconies outside the rooms.
  • Have knowledge of activities and amenities in the hotel.
  • Maintain work areas neat and organized.
  • Report all problems and maintenance repairs as needed.
  • Report all unsafe conditions immediately.
Physical Requirements
  • Sitting: Occasionally.
  • Standing/Walking: Frequently.
  • Crouching (Bend at Knees): Frequently.
  • Kneeling/Crawling: Rarely.
  • Stooping (Bend at Waist): Frequently.
  • Twisting (Knees/Waist/Neck): Occasionally.
  • Climbing: Occasionally.
  • Balancing: Occasionally.
  • Leg/Foot Use: Occasionally.
  • Reaching (Overhead/Extension): Frequently.
  • Handling/Grasping: Frequently.
  • Finger/Feeling: Rarely.
  • Pushing/Pulling: Frequently.
  • Lifting/Carrying: Frequently.
  • Other Physical Demands: Rarely.
Use of Senses
  • Talking in Person: Frequently.
  • Talking on Telephone: Frequently.
  • Other Speech Requirements: Rarely.
  • Hearing in Person: Frequently.
  • Hearing on Telephone: Frequently.
  • Other Hearing Requirements: Occasionally.
  • Near Vision: Constantly.
  • Far Vision: Constantly.
  • Depth Perception: Occasionally.
  • Color Vision: Rarely.
  • Full Field Vision: Rarely.
  • Smell: Frequently.
Mental Requirements
  • Interaction with Others/Communications Skills: Frequently.
  • Deadlines/Shift Work/Overtime: Constantly.
  • Flexibility: Frequently.
  • Pace: Frequently.
  • Highly Repetitive Work: Occasionally.
  • Attention to Detail: Occasionally.
  • Other Psychological Demands: Rarely.
Environmental Setting
  • Safety Requirements: Constantly.
  • Exposures: Frequently.
  • Operation of Equipment/Tools/Vehicles: Constantly.


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