Lead Blood Collection Coordinator

2 weeks ago

Chicago, Illinois, United States American Red Cross Full time

Important Note: Please utilize Google Chrome or Mozilla Firefox when accessing Candidate Home.

Joining the American Red Cross means making a significant impact on countless lives each year and witnessing the extraordinary resilience of the human spirit. Are you prepared to be part of the largest humanitarian organization in the world?

Become a part of our mission—Where your Career is a Force for Good

Position Overview:

This role supports our Fixed Site operations, and we offer Paid Training.

_Why Choose Us? _

The American Red Cross stands as one of the leading humanitarian organizations in the nation, committed to assisting individuals in need across the United States and globally. By joining our team, you will have a direct influence on a meaningful mission, contributing to saving lives every day. If you share our dedication to helping others, consider this excellent career opportunity. Work where your career is a force for good.

We are dedicated to fostering a diverse workforce and delivering our programs and services in a culturally competent manner that reflects the communities we serve. Our work environment is collaborative, respectful, and inclusive, focusing on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.

The Red Cross supports various cultural and community resource groups for employees and volunteers, including the Ability Network, Asian American & Pacific Islander Resource Group, Latino Resource Group, Red Cross PRIDE, Umoja African American Resource Group, Veterans+ Resource Group, and Women's Resource Group. These networks provide connections, mentoring, and a platform for important concerns and opinions.

At the American Red Cross, your individuality can shine.

Key Responsibilities:

  • Oversee blood collection personnel at our Donor Center, including training and performance management.
  • Strive for results while providing exceptional customer service.
  • Engage personally with donors—listen to their stories and help them appreciate the significance of their contributions.
  • Foster a friendly and enjoyable atmosphere. Collaborate with colleagues to encourage donor return visits.

Standard Schedule:

  • Variable hours: 4 x 10-hour shifts with rotating weekends.
  • To best serve our donors and community, staff work a flexible schedule that may include early mornings, late nights, weekends, and holidays.
  • Schedules are provided two to three weeks in advance.

Compensation Information:

  • Starting salary is $68,000 per year, with potential increases based on experience.

Qualifications:

  • Bachelor's degree or a combination of education and relevant work experience (four to eight years in a related field) is required.
  • A minimum of two years of supervisory or leadership experience is necessary.
  • Customer service experience and effective verbal communication skills are essential.
  • Ability to work a flexible schedule, including early mornings, late nights, weekends, and holidays.
  • A valid driver's license with a good driving record may be required.
  • Physical requirements may include the ability to lift, push, or pull heavy items, good manual dexterity, and the capacity to sit or stand for extended periods.
  • Basic computer skills are required, with proficiency in Microsoft Office applications.

Preferred Qualifications:

  • Prior experience in apheresis or dialysis.
  • Leadership experience exceeding two years in a healthcare setting.

Benefits:

We prioritize your well-being while you care for others. As a mission-driven organization, we believe our team deserves excellent support to perform great work. Our comprehensive benefits package assists you in balancing personal and professional life. With our resources and perks, you have incredible opportunities at the American Red Cross to advance your career.

  • Medical, Dental, and Vision plans.
  • Health Spending Accounts & Flexible Spending Accounts.
  • PTO: Starting at 15 days per year, based on FLSA status and tenure.
  • Holidays: 11 paid holidays, including six core holidays and five floating holidays.
  • 401K with matching contributions.
  • Paid Family Leave.
  • Employee Assistance Program.
  • Disability and Insurance: Short and Long Term.
  • Service Awards and recognition.

Apply now to join our team and make a difference every day.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

​

Interested in Volunteering?

Life's emergencies don't stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce, helping to prevent and alleviate human suffering. You can make a difference by volunteering in a position that aligns with your unique skills and talents. The Red Cross relies on generous volunteers who dedicate their time and talents to fulfill our lifesaving mission.

Visit our website to learn more about our most-needed volunteer positions.

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