Patient Support Specialist

1 week ago


Clifton Park, New York, United States CommUnityCare Full time

Job Summary

We are seeking a highly organized and detail-oriented Patient Support Specialist to join our team at CommUnityCare Physicians. As a key member of our urology practice, you will play a vital role in ensuring the smooth operation of our office and providing exceptional patient care.

Responsibilities

  • Check patients in and out of appointments, ensuring timely and efficient processing.
  • Process incoming telephone calls and messages in accordance with office policy and procedure.
  • Schedule appointments for patients, adhering to office protocols for access to care.
  • Coordinate follow-up appointments as directed by providers or indicated on encounter forms.
  • Obtain patient signatures on necessary waivers, adhering to insurance requirements.
  • Organize and monitor provider schedules, ensuring timely and efficient use of resources.
  • Scan documents into electronic medical records, maintaining accurate and up-to-date records.
  • Verify patient insurance coverage and demographic information at each visit, updating records as necessary.

Requirements

  • High school graduate or equivalent, with additional education desirable.
  • Medical office experience strongly preferred.
  • Strong computer skills and knowledge of medical terminology and office procedures.
  • Ability to establish and maintain cooperative relationships with patients, family members, physicians, providers, managers, co-workers, and external customers.
  • Maintain strict confidentiality and discretion in all interactions.

What We Offer

CommUnityCare Physicians offers a competitive salary and comprehensive benefits package, including medical, dental, vision, and life insurance, paid holidays, paid time off, retirement plan, and more in a business casual environment.

We welcome candidates who will bring diverse intellectual, gender, and ethnic perspectives to our organization.

CommUnityCare Physicians is an Equal Opportunity Employer.



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