Outbound Sales Representative for Call Center

1 week ago


Westwood, New Jersey, United States City Wide Facility Solutions Full time

Company Overview

City Wide Facility Solutions is a premier management firm specializing in building maintenance services. We are dedicated to providing comprehensive solutions to the challenges faced by our clients in various sectors.

Position Summary

We are currently seeking an Outbound Sales Representative for our Franchise location in Northern New Jersey. This role is pivotal in driving our business development efforts by engaging with potential clients and generating leads.

Key Responsibilities

  • Conduct B2B outbound sales calls to identify and qualify prospective clients for our janitorial and non-janitorial services.
  • Research and target businesses that could benefit from our extensive range of services.
  • Schedule appointments for our sales team with qualified leads.
  • Maintain and update our Customer Relationship Management (CRM) database, ensuring accurate records of interactions and scheduled follow-ups.
  • Prepare and present detailed reports on sales activities and lead generation metrics.
  • Execute monthly email marketing campaigns and manage social media outreach to enhance brand visibility.
  • Provide timely follow-up communication to prospects, including thank you notes and additional information as needed.
  • Participate in training programs to enhance skills and advance into outside sales roles.

Qualifications

  • High school diploma required; a college degree is preferred.
  • 1-2 years of experience in B2B outbound calling or a similar sales environment is highly desirable.
  • Strong organizational skills and the ability to adhere to a structured sales process.
  • Excellent communication skills with a focus on customer service.
  • Detail-oriented with the capability to work independently.
  • Proficient in Microsoft Office Suite and familiar with CRM systems.

Working Environment

This position is based in an office setting with a casual dress code. Employees can enjoy refreshments and a comfortable workspace.

Compensation and Benefits

We offer a competitive compensation package, including an incentive plan to enhance your base salary, individual health care, paid vacation, and sick time. As a family-owned business, we pride ourselves on our local ownership and our connection to a successful nationwide brand.



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