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Customer Service Representative

2 months ago

Westwood, California, United States MANCHESTER SUBARU Full time

Job Summary

We are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Manchester Subaru. As a key member of our dealership's administration team, you will be responsible for providing exceptional customer service, handling administrative tasks, and supporting our sales and service teams.

Key Responsibilities:

  • Greet and welcome customers in a friendly and courteous manner.
  • Identify and direct customers to the appropriate service consultant or sales manager.
  • Process repair orders and complete administrative tasks.
  • Assist with incoming telephone calls and direct them to the appropriate personnel.
  • Take written messages for occupied personnel and notify them as soon as possible.
  • Perform various clerical tasks as assigned by management.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to meet deadlines and prioritize assignments in a fast-paced environment.
  • Detail-oriented and well-organized.
  • Ability to maintain a professional appearance and demeanor at all times.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

Qualifications:

  • High school diploma or equivalent required.
  • Previous customer service or administrative experience preferred.