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Regional Manager
2 months ago
Sacramento Credit Union is seeking an experienced professional to fill the role of Regional Manager - Retail Sales and Service. This position is responsible for managing, developing, and overseeing the growth of branch operations.
Key Responsibilities- Operational Excellence
- Ensure daily branch operations achieve projected objectives.
- Monitor reports, activities, and operational performance.
- Recommend course corrections as needed.
- Leadership and Management
- Provide management and leadership to assigned staff.
- Ensure a competent, motivated staff through training, coaching, counseling, and reviewing performance of employees.
- Recommend individuals for hiring, promotion, discipline, and/or termination.
- Business Development
- Pursue credit union relationships that increase membership and loan activity through community involvement and business development.
- Support goals, direction, and projects of the Credit Union.
- Partner with internal stakeholders to develop and implement solutions that enhance credit union products and performance.
- Regulatory Compliance
- Ensure that operational manuals and documentation are accurate and up to date.
- Ensure that processes comply with State and Federal rules and regulations.
- Bachelor's Degree in Business or related field or the equivalent in related work experience.
- Strong management and leadership skills in financial services.
- Strong knowledge of sales and service behaviors related to the financial services industry.
- Strong knowledge of State, Federal, and legal regulations related to credit union compliance as they pertain to operations.
- Demonstrated strong analytical, problem-solving, and conflict resolution skills.
- Excellent written and verbal communication skills and presentation skills.
- Demonstrated strong analytical and organization skills.
- Strong written and verbal communication and presentation skills.
- Ability to maintain effective communication and working relationships with all levels of the organization and business contacts.
- Computer literacy in spreadsheet, database, and word processing software.
Sacramento Credit Union offers an excellent benefits package, including medical/dental/vision, Paid Time Off, paid holidays, company-paid life insurance/AD&D, short-term and long-term disability, 401(k), and more.