Mercedes Benz Sales Representative

3 days ago


Bluffton, United States Group 1 Automotive Full time

Unlock Your Sales Potential

We are Group 1 Automotive, a leader in automotive retail and service, seeking talented Internet Sales Department and Incoming Phone Sales Agents to join our award-winning team representing the Mercedes Benz brand.

As a key member of our team, you will be responsible for handling inbound leads, maintaining customer relationships, and developing sales strategies. Your passion for customer service and ability to interact with customers via phone and email will drive our dealership's success.

Our comprehensive benefits package includes:

  • Competitive pay
  • Health, dental, and vision insurance
  • 401(k) plan with company match
  • Paid vacation
  • Employee Stock Purchase Plan
  • Employee Vehicle Purchase Program
  • Professional work environment with job training and advancement opportunities

Responsibilities

  • Manage inbound leads and direct to appropriate contact
  • Maintain and improve customer loyalty through phone and email communication
  • Develop pipeline of sales and service business opportunities
  • Collaborate with sales department to develop sales strategies and techniques
  • Stay current in consumer and industry trends
  • Communicate industry news and trends to management and dealership employees
  • Provide outstanding customer service

Requirements

  • Auto dealership retail experience a plus
  • Auto dealership Internet or Business Development Center (BDC) experience
  • Previous call center experience a plus
  • Superior communication and customer service skills
  • Excellent follow-through skills
  • Solid working knowledge of the Internet
  • Familiarity with automotive financing
  • Maintaining a positive, can-do attitude


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