Shipping and Receiving Customer Service Associate

2 weeks ago


Temecula, California, United States MI Windows and Doors Full time

Position Overview:

A role in Logistics Customer Support is available at MI Windows and Doors. In this position, you will oversee the loading of trucks and managing the delivery routes. This role encompasses a variety of loading and stocking tasks and requires flexibility for overtime during peak seasons.

Compensation: Starting Rate: $25

Work Schedule: Start Time: 8am

Key Responsibilities:

  • Collaborate with the Distribution Manager to facilitate the delivery process.
  • Address backorder issues and resolve system challenges as they occur.
  • Administer change orders and manage backorder resolutions effectively.
  • Train team members on distribution administrative procedures.
  • Maintain precise electronic shipping documentation.
  • Oversee location CMVL files and related D.O.T. documentation.
  • Manage Encompass web-based files.
  • Work closely with department leads to ensure superior customer service.

Qualifications:

  • Prior experience in a similar setting handling various sizes of finished products.
  • Knowledge of glass handling is advantageous but not mandatory.
  • Ability to read and interpret window labels and route codes.
  • Good manual dexterity and proficiency with handheld scanning devices.
  • Mechanical aptitude and capability to read a tape measure.
  • Physical ability to lift up to 50 pounds without assistance.

Benefits:

Our comprehensive benefits package supports your health, financial well-being, and overall wellness for you and your eligible dependents. We offer a competitive salary along with a robust benefits package, including:

  • Medical plans with PPO or HSA options.
  • Prescription coverage.
  • Dental and Vision insurance.
  • Company-paid Life Insurance.
  • Voluntary Life Insurance options.
  • Supplemental Hospital Indemnity, Critical Illness, and Accident Insurance.
  • Company-paid Short-Term and Long-Term Disability.
  • Paid time off (PTO), including vacation, personal days, and paid holidays.
  • 401k retirement plan with company matching.
  • Employee Assistance Program.
  • Teladoc services.
  • Tuition Reimbursement.
  • Annual Wellness Clinic.

MI Windows and Doors is committed to equal opportunity employment and does not discriminate based on any legally protected category.



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