Intake Coordinator

12 hours ago


Middletown, Rhode Island, United States Child & Family Full time
About Your Role

As a key member of our team, you will be responsible for managing referrals for services both in-house and community-based programs. You will work towards innovative ideas to streamline the referral management process, develop a systematic approach, and proper communication of each referral.

Your Key Responsibilities
  • Maintain an organized referral management system for the program.
  • Receive referrals from multiple sources; organize and assign referrals to appropriate program and case manager.
  • Ensure each referral is dealt with in a timely manner.
  • Gather client information as needed; maintain clients' electronic records.
  • Communicate with clients and outside organizations to ensure fulfillment of requests.
  • Monitor daily census and data collection for all programs.
  • Data entry for billing.
  • Work with multiple agencies and platforms.
Requirements and Skills
  • High school diploma or equivalent with experience the agency deems related to the role required; associate degree preferred.
  • Experience in a role similar required.
  • Minimum 1 year experience in a medical setting preferred.
  • Bilingual in Spanish preferred.
  • Strong organizational, critical thinking and time-management skills.
  • Basic computer skills required; knowledge of Microsoft Office 365.
  • Ability to communicate and effectively interact with a diverse population.
  • Collaboration and teamwork.
Physical Requirements

This position requires time sitting, standing, walking, driving, carrying and lifting up to 25lbs. This role also requires operating desktop, laptop and/or cell phone, and communicating with colleagues.

Travel Requirements

Site location: Middletown. Statewide travel required.



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