Event Operations Supervisor
2 weeks ago
Event Operations Supervisor
Join our dynamic team at Marcus Hotels as an Event Operations Supervisor, where your leadership skills will shine in a vibrant hospitality environment.
KEY REQUIREMENTS:
- Proficient in reading and understanding English to effectively follow instructions from management and interact with guests.
- Quick and precise response to guest inquiries.
- Ability to manage multiple responsibilities efficiently.
- Capability to lift up to 35 lbs. with reasonable accommodations.
- Familiarity with food preparation processes.
- Previous supervisory experience in hospitality is advantageous.
PRIMARY RESPONSIBILITIES:
- Oversee and instruct staff in the arrangement and dismantling of designated event spaces in accordance with contractual obligations and managerial directives.
- Guide and mentor staff in the presentation and serving of food and beverages to meet established standards.
- Maintain regular communication with supervisors regarding the progress of daily operations.
- Engage with guests to ensure their expectations are met and exceeded.
- Supervise and train staff in upholding cleanliness in event spaces, pantry areas, public zones, and storage facilities.
- Manage inventory levels of essential supplies.
- Process event billing on a weekly basis.
- Ensure staff adherence to Marcus Hotels' high standards of quality and service.
EMPLOYEE BENEFITS:
- Comprehensive medical, dental, vision, and life insurance available for eligible full-time employees after 30 days of employment.
- 401K plan offered to eligible associates after 90 days of employment.
- Paid Time Off (PTO).
- Complimentary meal provided during shifts.
- Free employee parking.
- Discounts available at Hilton Worldwide hotels and Marcus Hotels & Resorts.
- Reduced price movie tickets.
- Opportunities for internal transfers within the company.
- Access to Hilton branded training programs.
- Commitment to the growth, training, and education of our associates, with a focus on promoting from within Marcus Corporation.
We are proud to be an equal opportunity employer, promoting a drug-free workplace and participating in E-Verify.
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