Estimate Reviewer
7 days ago
We are seeking a highly skilled Estimate Reviewer to join our team at Genpact. As an Estimate Reviewer, you will play a critical role in managing an inventory of managed repair program claim assignments, communicating with contractors, and performing estimate reviews.
Key Responsibilities- Manage a portfolio of active claims, ensuring timely and accurate resolution.
- Monitor assignments aging, statuses, and work product, identifying areas for improvement.
- Perform Quality Estimate reviews of Contractor estimates, adhering to client estimating guidelines.
- Record journal or diary notes relating to claim results, maintaining a clear audit trail.
- Utilize tracking systems to manage activity, ensuring seamless communication with stakeholders.
- Assist with periodic special projects, demonstrating adaptability and a willingness to learn.
- Interact with Claim Manager regarding activity, questions, training, and position needs, fostering a collaborative environment.
- Outstanding customer service skills, coupled with excellent oral and written communication skills.
- Relationship development skills in the area of customer service, with a focus on building strong relationships.
- Knowledge of property insurance claim adjusting, insurance restoration estimating, and construction best practices.
- Ability to write insurance restoration estimates in Xactimate and/or Symbility, with a strong understanding of estimating software.
- Ability to work with multiple parties to achieve positive results, demonstrating strong interpersonal skills.
- Computer literacy with a proficiency in MS Office applications, including Excel, Word, and Outlook.
- High school diploma or equivalent, with a preference for Associates or Bachelor's Degree from an accredited college or university.
- Active P & C Adjuster's license, with experience in field property adjusting and/or insurance restoration.
- Xactimate and Symbility estimating experience, with a strong understanding of estimating software.
- IICRC WRT, ASD, or other certifications, demonstrating a commitment to ongoing learning and professional development.
- Other construction designations, such as project management experience.
Genpact is an Equal Opportunity Employer, committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. We are a global company with a presence in multiple countries, and we are dedicated to making a positive impact in the communities we serve.
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