Guest Experience Lead

3 days ago


Ashland, Ohio, United States McDonald's Full time
About the Role

We are seeking a highly skilled and enthusiastic Guest Experience Lead to join our team at McDonald's. As a Guest Experience Lead, you will be responsible for delivering exceptional customer service and ensuring that our guests have a positive experience in our restaurant.

Key Responsibilities
  • Lead the guest experience by checking in with guests and ensuring they are enjoying themselves
  • Be the solution by handling guest concerns and providing resolve to their satisfaction
  • Work collaboratively with your team to maintain a welcoming, friendly, and clean restaurant environment
  • Offer expert insight into promotions and benefits of utilizing the McDonald's App, Mobile Order & Pay features
Requirements
  • A humble and hospitable demeanor
  • Passion for helping and serving others (customers and fellow team members)
  • A desire to learn and grow
  • The ability to communicate effectively and anticipate customer needs
What We Offer

We offer a competitive pay starting at $14.25 / hour plus cash incentives, employee discounts and free meals, paid sick leave and/or paid time off, tuition reimbursement and/or educational assistance, training and advancement opportunities, weekly direct deposit, 401k plan, medical, dental, and vision benefits, and much more.

This role is vital to the guest experience because you'll be the face of our restaurant and will be responsible for ensuring that our guests have a positive experience. If you're passionate about delivering exceptional customer service and are looking for a challenging and rewarding role, we encourage you to apply.



  • Ashland, Ohio, United States McDonald's Full time

    Unlock Your Potential as a Guest Experience LeadAt McDonald's, we're committed to delivering exceptional guest experiences that leave a lasting impression. As a Guest Experience Lead, you'll play a vital role in ensuring our customers feel valued, heard, and delighted with every visit.Key Responsibilities:Lead the guest experience by checking in with...


  • Ashland, Ohio, United States Denny Full time

    Job SummaryWe are seeking a skilled and friendly Server to join our team at Denny's. As a Server, you will be the primary point of contact for our guests, responsible for ensuring their dining experience is exceptional.Key ResponsibilitiesFood and Beverage Service: Take food orders, manage drink refills, and maintain a clean and organized dining area.Guest...


  • Ashland, Ohio, United States Global Partners Full time

    About Global Partners LPWe are a leading provider of gasoline stations and convenience stores in the Northeast, with a strong presence in the region. Our company is committed to delivering exceptional customer service and creating a positive shopping experience for our guests.Job Summary:We are seeking a highly motivated and customer-focused Guest Service...


  • Ashland, Ohio, United States Compass Group, North America Full time

    Job SummaryWe are seeking a skilled Guest Services Agent to join our team at the Warren Conference Center and Inn. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable experience throughout their stay.Key Responsibilities:Check guests in and out of the...

  • Parkhurst Server

    4 weeks ago


    Ashland, Ohio, United States Eatn Park Hospitality Group Full time

    About Parkhurst DiningParkhurst Dining, a part of the Eat'n Park Hospitality Group, is a family-owned and operated company that provides exceptional culinary, dining, and catering services to over 65 organizations and universities east of the Mississippi.Our PhilosophyWe believe that food is best when made from scratch with locally sourced ingredients,...

  • Store Lead Cashier

    2 weeks ago


    Ashland, Ohio, United States Travel Centers Of America Full time

    Job SummaryTravelCenters of America is seeking a highly skilled and customer-focused Store Lead Cashier to join our team. As a key member of our store team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and well-stocked store environment.ResponsibilitiesProvide excellent customer service,...

  • Popeyes Lead Cashier

    3 weeks ago


    Ashland, Ohio, United States Travel Centers Of America Full time

    Job SummaryTravelCenters of America is seeking a skilled Cashier Lead to join our team. As a key member of our store team, you will be responsible for providing exceptional customer service to our guests, ensuring a positive experience that keeps them coming back.Key ResponsibilitiesProvide outstanding customer service, ensuring every guest feels valued and...

  • Store Lead Cashier

    3 weeks ago


    Ashland, Ohio, United States Travel Centers Of America Full time

    Job SummaryTravelCenters of America is seeking a highly skilled Cashier Lead to join our team. As a key member of our store team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless shopping experience, and driving sales growth.Key Responsibilities:Provide outstanding customer service, ensuring every guest...

  • Store Lead Cashier

    2 weeks ago


    Ashland, Ohio, United States Travel Centers Of America Full time

    Job SummaryTravelCenters of America is seeking a highly skilled Cashier Lead to join our team. As a key member of our store team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless shopping experience, and driving sales growth.Key Responsibilities:Provide outstanding customer service, ensuring every guest...

  • **Store Lead Cashier

    3 weeks ago


    Ashland, Ohio, United States Travel Centers Of America Full time

    About This RoleWe are seeking a highly skilled and customer-focused **Store Lead Cashier** to join our team at Travel Centers of America. As a key member of our store team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless shopping experience, and driving sales growth.Key ResponsibilitiesCustomer Service...

  • **Store Lead Cashier

    4 weeks ago


    Ashland, Ohio, United States Travel Centers Of America Full time

    About This RoleWe are seeking a highly skilled and customer-focused **Store Lead Cashier** to join our team at Travel Centers of America. As a key member of our store team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless shopping experience, and driving sales growth.Key ResponsibilitiesCustomer Service...

  • Sales Lead

    2 weeks ago


    Ashland, Ohio, United States TruGreen Full time

    Job DescriptionAt TruGreen, we're committed to providing personalized attention to our associates, helping them reach their personal and professional goals. We strive to make TruGreen an employer of choice and a great place to work.Position OverviewSell residential lawn care services to new and existing customers in-person through door-to-door selling...

  • Sales Team Lead

    2 weeks ago


    Ashland, Ohio, United States Belk Full time

    Job Description for Department Manager at BelkAs a Department Manager at Belk, you will be responsible for ensuring new receipts are properly merchandised on the sales floor, adhering to company guidelines. You will interpret directives to align with the brand and store architecture, and support the Customer Experience through store merchandising, signing,...

  • LPN Lead

    2 weeks ago


    Ashland, Ohio, United States King's Daughters Medical Center Full time

    Job SummaryAs a Lead LPN at King's Daughters Medical Center, you will play a vital role in ensuring the efficient delivery of nursing care under the direct supervision of Physicians and Advanced Practice Nurse Practitioners (APRNs). Your primary responsibility will be to manage patient movement throughout the medical practice, ensuring timely rooming,...

  • Foreman - Crew Lead

    4 weeks ago


    Ashland, Ohio, United States Groundworks Full time

    Job OverviewGroundworks is seeking a highly skilled and experienced Foreman to lead our crew in Ashland, VA. As a key member of our team, you will be responsible for coordinating tasks, assignments, and projects to ensure timely and budget-friendly completion.Key ResponsibilitiesLead a high-performance team in a local market/area, providing exceptional...


  • Ashland, Ohio, United States The Grounds Guys Full time

    Become a Leader in Our Maintenance TeamAre you dedicated to delivering outstanding service and take pride in your contributions? Do you thrive in outdoor environments and enjoy working collaboratively? If this resonates with you, we invite you to explore this opportunity.As the Maintenance Team Lead, your role will encompass a range of landscaping...


  • Ashland, Ohio, United States Groundworks Full time

    Job OverviewGroundworks is seeking a highly skilled and experienced Foreman to lead our construction teams in Ashland, VA. As a Foreman, you will be responsible for coordinating tasks, assignments, and schedules to ensure projects are completed on time and within budget. You will also be responsible for monitoring progress, identifying potential issues, and...


  • Ashland, Ohio, United States Industrial Commercial Craftsmen Full time

    Mechanical Superintendent RoleDirect hire opportunity with competitive pay ranging from $35 to $45 per hour based on experienceMonthly per diem of $800, adjusted according to locationProvision for truck allowanceAnticipated work schedule of 60 hours per weekWe are in search of a proficient Mechanical Superintendent to become a vital part of our team at...


  • Ashland, Ohio, United States Trane Technologies Full time

    About the RoleWe are seeking an experienced Applications Engineer Team Lead to join our team at Trane Technologies. As a key member of our engineering team, you will be responsible for leading a team of applications engineers and ensuring the successful execution of various projects.Key ResponsibilitiesValidate equipment selection, pricing, and submittal...


  • Ashland, Ohio, United States Trane Technologies Full time

    About the RoleWe are seeking a highly skilled Applications Engineer Team Lead to join our team at Trane Technologies. As a key member of our organization, you will be responsible for leading a team of applications engineers in the development and implementation of HVAC solutions for various projects.Key ResponsibilitiesValidate equipment selection, pricing,...