Territory Retail Sales Representative

3 weeks ago


Springfield, Massachusetts, United States Asurion Full time
About the Role

We are seeking a highly motivated and customer-focused Territory Retail Sales Representative to join our team. As a Field Technician, you will be responsible for delivering exceptional customer service and technical expertise to our customers in their homes and businesses.

Key Responsibilities
  • Resolve customer issues by troubleshooting and repairing their electronic devices
  • Expand your knowledge of our products and services
  • Deliver world-class customer service and technical support
  • Bring sales experience to consistently sell our Connected Home product and provide solutions to meet customer needs
  • Perform in your role and achieve your goals by providing excellent service and technical support, and creating satisfied customers
Requirements
  • A passion for solving problems and delivering solutions
  • A love for people and the devices that enrich their lives
  • One or more years of customer service/retail sales experience preferred
  • A willingness to learn and leverage sales resources provided by Asurion
  • Reliable and flexible when it comes to dealing with difficult situations
  • The ability to quickly adapt in an ever-changing environment
  • Motivated to meet and exceed evolving key performance objectives
What We Offer
  • Competitive pay and benefits including health, dental, and vision
  • Retirement savings plan
  • Paid time off
  • Continuing education support
  • Ongoing training to grow your skills

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