Telecommunications Representative

7 days ago


Atlanta, Georgia, United States Staffing Agency Full time
Telecommunications Representative Job Description

We are looking for a Telecommunications Representative to join our team and provide excellent customer service to our clients.

Job Summary:

The Telecommunications Representative will be responsible for handling customer inquiries and resolving technical issues related to our products and services.

Key Responsibilities:

  • Handle customer inquiries and complaints via phone, email, and chat
  • Provide product and service information to customers
  • Troubleshoot and resolve technical issues in a timely and effective manner
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of our products and services

Requirements:

  • Previous experience in customer service, sales, or related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

About Our Company:

ARK Temporary Staffing is a leading provider of staffing services, offering reliable and quality temporary and permanent personnel for corporate clients and government agencies since 2004.

Estimated Salary Range: $45,000 - $60,000 per year



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