Telecommunications Representative
7 days ago
We are looking for a Telecommunications Representative to join our team and provide excellent customer service to our clients.
Job Summary:
The Telecommunications Representative will be responsible for handling customer inquiries and resolving technical issues related to our products and services.
Key Responsibilities:
- Handle customer inquiries and complaints via phone, email, and chat
- Provide product and service information to customers
- Troubleshoot and resolve technical issues in a timely and effective manner
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of our products and services
Requirements:
- Previous experience in customer service, sales, or related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
About Our Company:
ARK Temporary Staffing is a leading provider of staffing services, offering reliable and quality temporary and permanent personnel for corporate clients and government agencies since 2004.
Estimated Salary Range: $45,000 - $60,000 per year
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