Avaya Certified Support Specialist
3 months ago
Lead; FULLY REMOTE; Has to have 5+ years of Avaya Experience to be Considered.
Responsibilities
- Proven ability to lead team
- Experience with Incident Management, Supervision, Escalation, Customer Engagement
- Proven ability of providing remote support of Avaya Telephony software and associated applications for customers or Agents utilizing telephone and remote diagnostic capabilities.
- Provide expert level telecom network services for the most complex issues elevated from the Support Center and technical services groups. Troubleshoot and resolve chronic and catastrophic problems.
- You should have experience in proactive monitoring of environment, providing customer support and troubleshooting issues related to Telephony solutions.
- Have experience acting as the internal representative in critical escalations where you will be expected to provide solutions
- You should be able to work with limited guidance within defined criteria to provides solutions to a diverse range of moderately complex problems.
- This role entails interacting with product users, often external customers in conjunction with employees. These interactions can occur in various setups, including virtual meetings, phone calls and emails. In all of these cases, it’s vital to address concerns promptly and maintain a helpful attitude.
Requirements
- 5+ years’ experience supporting Enterprise Voice solutions
- Understanding of Telecommunication networks and methodology required
- The successful applicant should have a good understanding of the Avaya technology stack.
- Expertise supporting AVAYA Workplace, AVAYA Workspaces, AVAYA Communication Manager and AVAYA Session Manager are desirable.
- A proven ability to use the Microsoft Office suite including applications such as Excel is expected,
- Excellent written and verbal communication skills are essential, as is the ability to multitask and work well under pressure.
- Ability to learn new systems quickly and effectively
- Ability to quickly analyze complex systems and solve problems
- Experience collaborating with engineers and other relevant team Members
-
Certified Medical Support Specialist
7 days ago
Atlanta, Georgia, United States Atlanta Women's Health Group, P.C. Full timeAbout the RoleLocated in Sandy Springs, our organization is seeking a highly skilled Certified Medical Support Specialist to join our team. As a key member of our healthcare team, you will play a vital role in ensuring the smooth operation of our medical facility.The successful candidate will have a strong background in patient care and administration, with...
-
Mobile X-Ray Specialist
1 week ago
Atlanta, Georgia, United States Healthcare Support Full timeAbout the RoleWe are seeking a skilled Mobile X-Ray Specialist to join our team in Atlanta, Georgia.As a Mobile X-Ray Specialist, you will be responsible for performing high-quality imaging procedures and providing exceptional patient care in various healthcare settings.Job DescriptionSpecialty: Radiology TechnologistDiscipline: Allied Health...
-
Medical Technology Specialist
4 weeks ago
Atlanta, Georgia, United States Healthcare Support Full timeAbout the PositionWe are seeking a skilled Medical Technology Specialist to join our CVOR division in Atlanta, Georgia.This 13-week contract opportunity will provide you with a chance to work with a top-notch healthcare team and contribute your expertise to delivering exceptional patient care.Key ResponsibilitiesAssist with surgical procedures as a Certified...
-
Mental Health Support Specialist
1 week ago
Atlanta, Georgia, United States Grady Health System Full timeAbout Grady Health SystemGrady Health System offers a wide range of career opportunities for professional growth. Whether you have extensive experience or are early in your career, we have rewarding positions available.Salary Range:$45,000 - $60,000 per yearJob Summary:The Mental Health Support Specialist provides services to individuals with serious mental...
-
Contact Center Sr. Solutions Architect
3 weeks ago
Atlanta, United States SysMind Tech Full timeMain Responsibilities: Ability to design solutions around CCaaS tool in complex environments with integrations to CRM, MDM etc. Ability to work with enterprise and network architects to design low level architecture diagram. Ability to resolve integration and interface issues between various applications or systems with focus on optimizing software...
-
Certified Healthcare Support Specialist
5 days ago
Atlanta, Georgia, United States Right at Home Full timeJob OverviewCaregivers at Right at Home Greater Atlanta play a vital role in delivering exceptional care to our clients. As a Certified Nursing Assistant (CNA), you will be responsible for providing personalized support and companionship to individuals in their homes.
-
Nursing Support Specialist
1 week ago
Atlanta, United States Call A Way Staffing LLC Full timeAbout Call A Way Staffing LLC">We are seeking a skilled Nursing Support Specialist to join our team. As a Nursing Support Specialist, you will be responsible for providing exceptional patient care and supporting the nursing staff in delivering high-quality services.">Job Summary:">This is a fantastic opportunity for a motivated and compassionate individual...
-
Certified Nursing Assistant Specialist
1 week ago
Atlanta, Georgia, United States Nurse Care of Buckhead Full timeThe Certified Nursing Assistant Specialist role at Nurse Care of Buckhead offers a competitive salary range of $38,000 - $45,000 per year. This position requires a compassionate and skilled individual to provide direct resident care under the supervision of licensed nursing personnel.Job SummaryAs a Certified Nursing Assistant Specialist, you will be...
-
Medical Imaging Specialist
1 week ago
Atlanta, Georgia, United States Healthcare Support Full timeJob Title: Medical Imaging SpecialistAbout the Role:We are seeking an experienced Medical Imaging Specialist to join our team on a travel assignment in Atlanta, Georgia.About the Job:The successful candidate will be responsible for working with patients and medical staff to provide high-quality imaging services.Responsibilities:Perform various medical...
-
Behavioral Support Specialist
1 week ago
Atlanta, Georgia, United States Fulton County Schools Full timeAt Fulton County Schools, we are seeking a highly motivated and dedicated Behavioral Support Specialist to join our team. As a key member of our staff, you will play a vital role in providing exceptional support to students with behavioral needs.About the RoleThis is an exciting opportunity for a skilled professional who is passionate about working with...
-
Peer Support Specialist-Case Manager
7 days ago
Atlanta, Georgia, United States River Edge Behavioral Health Full timeAbout River Edge Behavioral HealthRiver Edge Behavioral Health is a leading provider of supportive housing services in Fulton County. Our team is dedicated to empowering individuals with disabilities to live stable, productive lives.Job SummaryWe are seeking a Certified Peer Specialist/Case Manager to join our team. This role involves providing support to...
-
Radiology Specialist for a Travel Assignment
1 week ago
Atlanta, Georgia, United States Healthcare Support Full timeJob SummaryWe are seeking an experienced Radiology Specialist to join our team on a travel assignment in Atlanta, Georgia. As a travel Radiology Specialist, you will be responsible for performing diagnostic imaging procedures using computed tomography (CT) scanners.About the JobThis is a 13-week contract with 40 hours per week, working 10 hours per night...
-
IT Support Specialist
2 months ago
Atlanta, United States Comtech LLC Full timeRole: IT Support Specialist Employment Type: Full time (W2) with benefits Location: Atlanta GA USA Workplace Type: Remote (occasional travel expected) Salary: $70000 per year (based on experience and qualifications) Were seeking an experienced IT Support Specialist to join our team! You will play a vital role supporting the regional IT operations and...
-
Medical Imaging Specialist
1 week ago
Atlanta, Georgia, United States Healthcare Support Full timeJob Opportunity: Medical Imaging Specialist in AtlantaWe are seeking a skilled Medical Imaging Specialist to join our team in Atlanta for a 13-week contract.About the Role:As a Medical Imaging Specialist, you will be responsible for performing various imaging procedures using cutting-edge technology.You will work closely with healthcare professionals to...
-
Senior Medical Imaging Specialist
1 week ago
Atlanta, Georgia, United States Healthcare Support Full timeWe are seeking a skilled and experienced Senior Medical Imaging Specialist to join our team in Atlanta, Georgia. As a Senior Medical Imaging Specialist, you will be responsible for operating medical imaging equipment such as GE GE HD Revolution (Apex), Siemens Flash, and GE Brightspeed.About the RoleThis is a 13-week contract position requiring 40 hours of...
-
Diagnostic Imaging Specialist
1 week ago
Atlanta, Georgia, United States Healthcare Support Full timeAbout the RoleHealthcare Support is seeking a skilled Diagnostic Imaging Specialist to join their team in Atlanta, Georgia for a 13-week assignment.Job SummaryType: Travel PositionShift: 8 hours per day, Monday to FridayDuties:Perform diagnostic imaging procedures using various modalitiesCollaborate with healthcare professionals to ensure high-quality...
-
Medical Imaging Specialist
1 week ago
Atlanta, Georgia, United States Healthcare Support Full timeJob OverviewWe are seeking an experienced Medical Imaging Specialist to join our team for a travel opportunity in Atlanta, GA. As a leading healthcare employment partner, Healthcare Support is committed to providing top-notch professionals with challenging and rewarding assignments.About the JobThis 13-week assignment offers a unique chance to work as a...
-
Atlanta, Georgia, United States Healthcare Support Full timeWe are seeking a skilled Surgical Technologist to join our team at a top healthcare facility in Atlanta, Georgia. As a travel healthcare professional, you will have the opportunity to work on a variety of surgical cases and gain valuable experience.About the JobThis is a 13-week contract position with a competitive salary of $33/hour, paid biweekly. You will...
-
Travel Surgical Technologist
1 week ago
Atlanta, Georgia, United States Healthcare Support Full timeAbout the OpportunityHealthcare Support, a leading healthcare employment partner, is seeking an experienced Certified Surgical Tech CVOR for a travel assignment in Atlanta, Georgia.Key Highlights:A 13-week contract with a reputable healthcare organizationA tax-free stipend to supplement your incomeA comprehensive benefits package, including immediate health...
-
Education Specialist
2 weeks ago
Atlanta, Georgia, United States ProCare Therapy Full timeJob OverviewWe are seeking an experienced Education Specialist to provide behavioral support in a school setting.About the RoleThis is a unique opportunity to work with a dynamic team and make a positive impact on students' lives.Key ResponsibilitiesProvide instructional support to students, either one-on-one or in small groups, as guided by teachers or...