Case Manager

8 hours ago

Brooklyn, New York, United States The Jewish Board of Children and Family Services Full time
About the Job

The Jewish Board's Adult Residential Services division provides compassionate, high-quality, evidence-based services to individuals and families in the communities we serve.

Our staff use a culturally competent, person-centered approach to help individuals and their families develop skills and resources to improve overall functioning, instill hope, and strengthen resiliency.

Job Summary

The Case Manager is the most senior level of direct care staff working within the Jewish Board's supportive housing programs to help residents live in the community as independently as possible.

Carries a caseload and practices person-centered and collaborative service planning with residents.

Is assigned the most complex clients; carries a larger caseload than case associates and case assistants.

Key Responsibilities
  • Evaluates and assesses independent living skills using a detailed functional assessment tool or supports residents in using tool for self-assessment.
  • Supports residents in meeting individual goals.
  • Supports residents toward the goal of medication management independence, including appropriate person-centered interventions.
  • Resolves crises and de-escalates situations threatening resident comfort and well-being.
  • Creates management plans to improve safety and prevent ongoing crises.
  • Provides services to those residents within the scope of program regulations and agency mission.
  • Independently completes regular and timely documentation of all resident interactions, including assessments, service plans and progress, and informational notes.
  • Ensures progress notes meet monthly billing documentation requirements, if necessary.
  • Files incidents reports, as appropriate.
Requirements

The Jewish Board is currently looking for talented professionals of all cultures, religions, races, and gender expressions with the following qualifications:

  • Bachelor of Arts (BA) or Bachelor of Science (BS) degree (At least 1-year experience in Human Services preferred)
  • Excellent resident engagement skills; Strong verbal and written communication skills required
  • Attention to detail
  • Ability to work independently as well as with a team
  • Ability to travel to visit residents in apartments or to escort residents; Valid NYS driver's license and willingness to drive agency van preferred.
  • Willingness to work with a seriously mentally ill population, many with experiences of homelessness and substance use.
  • Compassion and respect for vulnerable individuals
  • Patience and understanding for the sometimes slow process of stabilization and recovery
About The Jewish Board

The Jewish Board is a leading provider of mental health and human services in New York City, serving over 45,000 individuals and families each year.

We are committed to providing high-quality, evidence-based services that promote recovery, resilience, and well-being.

Our staff are passionate about making a difference in the lives of our clients and communities, and we are seeking talented professionals to join our team.

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