Fitness Operations Manager
2 weeks ago
Estimated Salary: $55,000 - $65,000 per year.
Career Opportunities in Health and Fitness at Crunch Fitness
We are seeking a highly motivated and organized Fitness Operations Manager to join our team at Crunch Fitness. As a key member of our management staff, you will be responsible for ensuring the smooth operation of our front desk department, providing exceptional customer service to our members, and driving sales growth through effective leadership and motivation of employees.
About the Role:
The Fitness Operations Manager will supervise the front desk and retail operations, monitoring membership and retail goals and ensuring the club is on track to meet and exceed assigned targets. You will also be responsible for staffing, training, and performance management of front desk employees. Additionally, you will achieve desired sales goals, generate new sales leads, and implement company programs and promotions to drive membership growth.
Key Responsibilities:
* Supervise front desk and retail operations, ensuring seamless delivery of customer services and achieving sales targets
* Monitor membership and retail goals, and ensure the club meets or exceeds assigned targets
* Staff, train, and manage front desk employees, promoting a culture of excellence and customer satisfaction
* Achieve desired sales goals, generating new sales leads, and implementing company programs and promotions to drive membership growth
Requirements:
* 2+ years of experience in customer-facing roles, preferably in the health and fitness industry
* Proven track record of delivering sales targets and driving business growth
* Excellent communication and interpersonal skills, with the ability to motivate and lead teams
* Strong organizational and problem-solving skills, with attention to detail and accuracy
* Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously
Benefits:
* Competitive salary range: $55,000 - $65,000 per year
* Comprehensive benefits package, including medical, dental, vision, and life insurance
* 401(k) plan with employer match
* Paid time off and holidays
* Opportunity for career advancement and professional growth in a dynamic and rapidly expanding industry
Crunch Fitness is an equal opportunities employer, committed to diversity and inclusion. If you are a motivated and organized individual with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
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