Clinical Operations Manager for Emergency Department

3 weeks ago


Malden, Massachusetts, United States Mass General Brigham Full time
About the Job

We are seeking a highly skilled and experienced Clinical Operations Manager to lead our Emergency Department team at Mass General Brigham.

Job Summary

The Clinical Operations Manager will be responsible for overseeing the daily operations of the Emergency Department, ensuring seamless patient care, and driving operational excellence. This role will work closely with the Emergency Department leadership team to develop and implement strategies that improve patient satisfaction, reduce wait times, and enhance clinical outcomes.

Key Responsibilities:
  • Oversee day-to-day operations of the Emergency Department, including staffing, supply management, and equipment maintenance.
  • Develop and implement policies and procedures to ensure compliance with regulatory requirements and hospital standards.
  • Collaborate with multidisciplinary teams to identify areas for improvement and implement process changes to enhance patient flow and efficiency.
  • Manage and maintain accurate records and reports related to departmental performance and quality metrics.
  • Provide training and education to staff on new policies, procedures, and technologies.
Requirements

To be successful in this role, you must have:

  • A minimum of 2 years of experience in a healthcare setting, preferably in a leadership or management position.
  • Strong knowledge of clinical operations, patient flow, and quality improvement principles.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work effectively in a fast-paced environment and adapt to changing priorities.
  • Bachelor's degree in Nursing or related field; Master's degree preferred.
Benefits

Mass General Brigham offers a comprehensive benefits package, including medical, dental, vision, life insurance, and employee assistance programs. Our competitive salary range is $85,000 - $110,000 per year, depending on experience.



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