Customer Service Supervisor

3 days ago


Scranton, Pennsylvania, United States Rite Aid Full time

About the Role:

The Customer Service Supervisor will be responsible for supervising and assisting Store Associates with daily operational tasks, ensuring a safe, clean, and pleasing environment for customers and associates. This role requires a natural leader who builds solid professional relationships and consistently exceeds people's expectations.

Key Responsibilities:

  • Supervise and assist Store Associates with daily operational tasks
  • Assist customers with their shopping needs and transactions
  • Tend to merchandising tasks via plan-o-gram
  • Perform proper receiving and stocking procedures
  • Count and reconcile cash register drawers
  • Prepare deposits and order change from the bank
  • Ensure store inventory is regularly inspected, removed, or rotated according to the Product Freshness Review Schedule
  • Maintain a safe, clean, and pleasing environment for customers and associates
  • Design a monthly schedule and assign work to foster an efficient and effective workflow

Requirements:

  • H.S. Diploma or General Education Degree (GED) required
  • At least one (1) year of experience in retail, food service, restaurant, or customer service industry, preferably at a supervisor level

What We Offer:

  • Competitive health plans
  • Generous paid time off
  • 401K matching
  • Career growth opportunities


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