Customer Service Supervisor
3 days ago
About the Role:
The Customer Service Supervisor will be responsible for supervising and assisting Store Associates with daily operational tasks, ensuring a safe, clean, and pleasing environment for customers and associates. This role requires a natural leader who builds solid professional relationships and consistently exceeds people's expectations.
Key Responsibilities:
- Supervise and assist Store Associates with daily operational tasks
- Assist customers with their shopping needs and transactions
- Tend to merchandising tasks via plan-o-gram
- Perform proper receiving and stocking procedures
- Count and reconcile cash register drawers
- Prepare deposits and order change from the bank
- Ensure store inventory is regularly inspected, removed, or rotated according to the Product Freshness Review Schedule
- Maintain a safe, clean, and pleasing environment for customers and associates
- Design a monthly schedule and assign work to foster an efficient and effective workflow
Requirements:
- H.S. Diploma or General Education Degree (GED) required
- At least one (1) year of experience in retail, food service, restaurant, or customer service industry, preferably at a supervisor level
What We Offer:
- Competitive health plans
- Generous paid time off
- 401K matching
- Career growth opportunities
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