Bilingual Sales Specialist

7 days ago


Rapid City, South Dakota, United States Kelly Full time
About the Role

We are seeking a highly motivated and bilingual Sales & Billing Specialist to join our team at Assurant in Rapid City, SD. As a key member of our team, you will be responsible for cultivating and developing customer relationships, identifying sales opportunities, and providing exceptional customer service through inbound calls.

Key Responsibilities
  • Cultivate and develop customer relationships to identify and present sales opportunities.
  • Provide exceptional customer service through inbound calls, creating a positive and memorable experience.
  • Use sales tools and techniques to identify cross-sell opportunities and sell extended service contracts.
  • Actively listen to customer needs and concerns to provide successful solutions.
  • Resolve customer questions and provide resolution to existing customer contracts.
  • Navigate multiple programs/software for information gathering and transaction processing.
  • Strive to meet and exceed department metrics and business goals.
  • Adhere to all company policies and procedures.
Requirements
  • High school diploma or GED.
  • At least 6 months of previous customer service experience.
  • Ability to work an 8-hour shift/40 hours a week/between the hours of 6:00 am MST - 6:00 pm MST.
  • Sales aptitude and a strong work ethic.
  • Adaptability to change and a positive attitude.
  • Excellent customer service skills.
  • Bilingual, with fluent verbal communication in both Spanish and English.
About Kelly

Kelly is a leading staffing agency that connects talented individuals with top companies for opportunities where they can learn, grow, and thrive. We are dedicated to providing our employees with limitless opportunities to enrich their lives and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities.

We are proud to be an Equal Employment Opportunity and Affirmative Action employer and welcome, value, and embrace diversity at all levels. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center.



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