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Classroom Training Professional

2 months ago

Raleigh, North Carolina, United States Swissport International AG Full time

Role Overview

Swissport International AG is seeking a skilled Classroom Training Professional to collaborate with subject matter experts and develop training materials for various operational lines of business. This role involves delivering instructor-led training and serving as an On-the-Job Trainer when necessary.

Key Responsibilities

  • Design and create engaging learning activities and course content
  • Develop training in various formats, including instructor-led and on-the-job training
  • Facilitate training sessions and provide coaching to employees
  • Maintain communication with subject matter experts and stakeholders
  • Plan and coordinate new hire and recurrent training needs
  • Administer examinations and reports for compliance and quality assurance
  • Maintain accurate training records and reports
  • Manage on-the-job coaching programs and provide feedback to employees

Requirements

  • 3-5 years' work experience in a related field
  • 2+ years' experience in content development and instructional design
  • Excellent customer service and communication skills
  • Experience in the aviation services industry is preferred
  • Minimum 3 years' industry experience

Benefits

  • 401(k) retirement plan
  • Dental insurance
  • Health insurance
  • Life insurance
  • Tuition reimbursement
  • Retirement plan
  • Vision insurance