Customer Experience Specialist

1 week ago


Waipahu, Hawaii, United States Michael Kors Full time
About the Role

We are seeking a highly motivated and fashion-forward Sales Associate to join our dynamic team at Michael Kors. As a Sales Associate, you will be responsible for providing exceptional customer experiences, executing operational tasks with precision, and meeting productivity objectives through effective multitasking.

Key Responsibilities
  • Customer Service: Provide an exceptional customer experience by offering personalized styling advice, answering product questions, and resolving customer concerns in a professional and courteous manner.
  • Operational Tasks: Execute operational tasks with precision, including processing transactions, maintaining store appearance, and adhering to company policies and procedures.
  • Productivity: Meet productivity objectives through effective multitasking, including managing multiple customers, processing transactions, and maintaining a clean and organized store environment.
  • Team Collaboration: Collaborate with management and colleagues to devise innovative strategies for maximizing sales results, enhancing customer relationships, and driving business growth.
Requirements
  • Experience: Minimum of 2 years of relevant retail experience, preferably in a luxury fashion environment.
  • Skills: Self-motivated with a proven track record of achieving results, energetic and enthusiastic about engaging with customers, and passionate about delivering top-notch customer service and showcasing styling skills.
  • Education: High school diploma or equivalent required.
What We Offer
  • Cross-Brand Discount: Enjoy exclusive discounts on Michael Kors products and other Capri Brands.
  • Internal Mobility: Opportunities for career advancement within Capri Holdings, including Michael Kors, Jimmy Choo, and Versace.
  • Clothing Allotment: Receive a clothing allowance to enhance your personal style and showcase our brand.
  • Flexible Schedule: Enjoy a flexible schedule that allows you to balance work and personal life.

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