Clinical Operations Manager

4 weeks ago


Walnut Creek, California, United States Kaiser Permanente Full time
Job Summary:

As a Clinical Operations Manager at Kaiser Permanente, you will oversee the day-to-day clinical operations of the unit(s), ensuring the highest quality of care is provided while meeting federal, state, and local regulatory requirements. This role involves supervising shift activities, managing staffing, payroll, budgets, and fiscal management, as well as developing and implementing action plans to improve staff development.


Key Responsibilities:
  • Develop and implement strategies to improve staff development and patient care.
  • Monitor and manage the allocation and utilization of personnel based on patient population/needs.
  • Supervise daily unit operations, including human resources management, department and employee safety programs, and risk management.
  • Collaborate with healthcare providers to achieve optimal patient care across the continuum.
  • Investigate and resolve patient/family member concerns regarding patient care.

Secondary Functions:

  • Monday to Friday and every 3rd weekend.
Basic Qualifications: Experience
  • Minimum two (2) years of nursing experience required.
  • Minimum two (2) years of experience as charge nurse, preceptor, quality improvement champion or other related leadership experience.
Education
  • Graduate of accredited school of nursing. High school diploma OR General Education Diploma (GED) required.
License, Certification, Registration
  • Registered Nurse License (California) required at hire
  • Basic Life Support
Additional Requirements:
  • Evidence of training completion as preceptor or charge nurse.
  • Demonstrated knowledge of quality improvement, clinical care delivery processes, staffing, & budgeting.
  • Knowledge of Nursing Practice Act, The Joint Commission & other federal, state, & local regulatory requirements.
  • Strong interpersonal communication skills.
  • ACLS, PALS, NRP certification may be required for positions in specific departments.
  • Must be able to work in a Labor/Management Partnership environment.
Preferred Qualifications:
  • ACLS certification strongly preferred.
  • Bachelors degree in nursing preferred.


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