Operations Manager
3 weeks ago
About Us
Magnolia-Star Baking Supply Co. is a fast-growing food startup with a mission to change baking for the better and bring people together more often. We're taking on the Betty Crockers and McCormicks, building an iconic baking brand for the 21st century.
Job Summary
We're looking for an uncommonly capable, high-impact and growth-oriented person to be one of our first five full-time team members. As an early team member at a startup, you'll have a wide variety of opportunities to both creatively solve problems and step up to manage new processes.
Responsibilities
- Own all order management from start to finish in all channels – manage EDI order workflows and OTIF rates with retail partners, monitor Ecommerce order fulfillment and ensure timely turnaround of DTC orders
- Oversee rapid channel and product line expansion and building of new distribution relationships
- Assist finance with invoicing and investigating and disputing retailer chargebacks
- Manage inventory levels between fulfillment centers
- Manage Amazon FBA inventory, DTC inventory, and marketing fulfillment
- Go-to contact for 3PL partners – lead fulfillment strategy, optimization projects & manage costs to budget
- Report on key supply chain KPIs & cost metrics such as OTIF, fulfillment cost, etc.
Requirements
- 3+ years of Supply Chain & Operations experience in the CPG industry, with a solid understanding of Retail, DTC, and 3PL fulfillment operations
- Some experience in Food & Beverage preferred
- Capable of handling the challenges of managing multiple product lines and customers across different fulfillment channels
- Proven in a startup environment; versatile, comfortable with a fast pace, and able to operate autonomously
- Great interpersonal and communication skills for building and maintaining relationships with supply chain partners
- Process-oriented mindset with the capability to identify issues, develop scalable solutions, and implement them
- Great at excel, and have some experience in SPS Commerce and an ERP system or two
- Proactive problem-solver with a willingness to tackle whatever comes up
- Curious to learn, likely to innovate, and willing to challenge existing norms
- An aspiring leader in Operations who wants to accelerate their career
- Someone who goes above and beyond, and wants a company that invests in them commensurately
What We Offer
Compensation: $80-100k Salary, Equity, and Benefits including Health, Dental, and Vision
How to Apply
Provide a resume and a brief note indicating why you're a great fit for a startup consumer baking brand
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