Customer Service Representative

2 days ago


Grants Pass, Oregon, United States Global Channel Management Full time
Customer Service Specialist

We are seeking a highly skilled Customer Service Specialist to join our team at Global Channel Management.

Requirements:

  • 1+ years of customer service or call center experience
  • Ability to communicate via email or chat in a professional manner
  • Able to multitask and work in a fast-paced environment
  • Available to work 6-3pm or 7-4pm PT
  • Onsite position

Responsibilities:

  • Answer calls in a timely and professional manner
  • Provide excellent customer service to our accounts
  • Process orders from phone calls or emails
  • Complete reports as assigned
  • Demonstrate 100% follow-through in every commitment to provide one call resolution
  • Effectively communicate additional promotions and services we offer
  • Process customer orders in a courteous, efficient, and timely manner with minimal errors

What We Offer:

A dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.



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