Customer Service Representative
2 days ago
We are seeking a highly skilled Customer Service Specialist to join our team at Global Channel Management.
Requirements:
- 1+ years of customer service or call center experience
- Ability to communicate via email or chat in a professional manner
- Able to multitask and work in a fast-paced environment
- Available to work 6-3pm or 7-4pm PT
- Onsite position
Responsibilities:
- Answer calls in a timely and professional manner
- Provide excellent customer service to our accounts
- Process orders from phone calls or emails
- Complete reports as assigned
- Demonstrate 100% follow-through in every commitment to provide one call resolution
- Effectively communicate additional promotions and services we offer
- Process customer orders in a courteous, efficient, and timely manner with minimal errors
What We Offer:
A dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.
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