Customer Service Ambassador

3 weeks ago


Coraopolis, Pennsylvania, United States Globe Parking Inc. Full time
Customer Service Representative

We are seeking a skilled Customer Service Representative to join our team at Globe Parking Inc.

Key Responsibilities:

  • Communicate with customers to identify their needs and provide solutions
  • Dispatch our fleet of vans to Pittsburgh International Airport, scheduled hotel pick-ups, and customers' prompt pick-ups upon return
  • Use best practices in customer service techniques to develop rapport and build relationships with customers
  • Process requests, escalate complaints, and provide helpful solutions

Requirements:

  • High school diploma/GED
  • Previous experience as a Customer Service Representative or in a similar role
  • Comfortable using computers and customer management software
  • Excellent phone and verbal communication skills
  • Understanding of active listening techniques
  • Ability to work well under pressure

What We Offer:

  • Competitive compensation
  • Paid time off
  • Career growth opportunities


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