Property Manager

4 weeks ago


San Francisco, California, United States Chinatown Community Development Center Full time
Job Summary

The Property Manager oversees all aspects of the designated property's daily operations, ensuring safe living conditions for residents and a positive work environment for staff. This role requires a strong leader and a team player who has good conflict-resolution skills and is able to respond calmly to crisis situations.

Key Responsibilities
  • Oversee all aspects of the building(s)' daily operations, ensuring safe living conditions for residents
  • Responsible for complying with all guidelines, procedures, and regulations of all applicable regulatory agencies
  • Create/manage files for all residents and maintain integrity of applicant waiting list in compliance with all applicable regulatory agencies procedures
  • Process paperwork for applications, move-ins, move-outs and certifications in compliance with regulatory agencies' procedure
  • Complete and approve initial, annual, and interim re-certifications
  • Conduct weekly/monthly/annual unit and property inspections with the Maintenance Staff
  • Report regularly to Supervisor on status of buildings, program, staff and residents
  • Complete all regular reports including monthly vacancy report, project status report (PSR), monthly statistical report and other additional reports from regulatory agencies and investors
  • Collect rents and security deposits, and make bank deposits
  • Submit monthly HAP request to the sites Contract Administrator
  • Monitor site budget and report variances to Supervisor
  • Along with Resident Manager, attend resident meetings regularly
  • Successfully pass all audits and inspections conducted by local and state agencies as well as internal and investor reviews, meeting and exceeding compliance standards
  • Work with Asset Management to respond to investor or agency questions
  • Work with Fiscal Department to process any necessary rent and/or subsidy write-offs at a minimum on a quarterly basis
Tenant Relations
  • Orient new residents to building site, policies and programs
  • Respond to staff or resident grievances and provide problem resolution assistance
  • Work with Resident Services staff on issues related to resident housing retention
  • Create a pleasant and welcoming environment for the residents, being approachable and friendly while still enforcing the house rules
  • Forward any reasonable accommodation requests and fair housing complaints in a timely fashion to 504 Coordinator
  • Prepare tenant files for eviction procedures when applicable
Supervisory
  • Recruit, interview, and hire for job vacancies of directly supervised positions
  • Train, supervise, and hold supervisees accountable for job responsibilities and duties, organizational policies and procedures, and safe work practices
  • Complete performance reviews and work goals for staff supervised
  • Review and approve timesheets, time-off, and work expenses of supervisees
  • Ensure staff know and follow safe work practices and policies
  • Ensure staff are in compliance with all Program Regulations
  • Train staff on building and emergency procedures, resident rules, and record keeping
Financial Responsibility and Authority
  • Develop, monitor, and maintain the property budget
  • Answer budget variance questions
  • Process, Code and Approve Accounts Payable
  • Negotiate new and renewal vendor contracts that are financially beneficial to the property
  • Oversee and reconcile petty cash
  • Oversee expenditures for resident functions

This role requires a strong leader and a team player who has good conflict-resolution skills and is able to respond calmly to crisis situations. The Property Manager must understand and be sensitive to the issues that face low-income residents and practice sound personnel and building management practices.



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